RAG platform

RAG that actually works in production.

Hybrid retrieval (BM25 + dense), cross-encoder reranking, knowledge graph entity boost, evidence tier scoring, freshness decay. Not a prototype — production-grade.

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[01] The core problem

What slows teams down.

01

A vector database alone isn't enough

Pinecone or Weaviate you pick in a day, then comes the work: chunking, reranking, scoring, freshness, observability. RAG tax is underestimated.

02

Hallucinations in production

The model invents facts when context isn't relevant enough. Without a relevance gate, evidence tiers and source attribution this happens regularly.

03

Context window is always too small

Too many chunks dilutes; too few leaves answers incomplete. Smart selection is its own engineering discipline.

[02] Use cases

What you build on our RAG layer.

01

Customer support copilot

Searches tickets, docs, release notes. Cross-encoder picks the 8 most relevant; LLM answers grounded. Hallucinations excluded.

02

Internal Q&A

Wikipedia-style bot for the whole company. Per-team scoping, freshness alerts, audit logs for compliance.

03

Domain-specific assistants

Legal, medical, financial — domains where accuracy is critical. Evidence tier scoring puts regulation above blog posts.

[03] How TalkWithData solves it

What our pipeline does (no black box).

01

Hybrid retrieval

BM25 (lexical) + dense embeddings (semantic) + Reciprocal Rank Fusion. Finds both exact terms ("Article 6(1)(a)") and intent.

02

Cross-encoder reranking

Top-30 candidates are reordered by a cross-encoder for true relevance. Top-8 goes to the LLM.

03

Evidence tier + temporal decay

Regulation > structured > text > image. Fresh (<30d: 1.0) to old (>365d: 0.80). Composite score = rerank × tier × decay.

[04] Frequently asked

Answers, not bullet points.

ChromaDB for vectors, PostgreSQL for metadata. Both EU hosted. Migration to enterprise vector DB (pgvector, Qdrant) on request for large volumes.
Built-in eval suite: precision@8, MRR, faithfulness (no hallucinations), answer relevance. Reports per knowledge base, trends over time.
Yes. Default OpenAI text-embedding-3-small; switch to Cohere, Mistral-embed or self-hosted (BGE-M3) configurable per knowledge base.

Skip the RAG engineering.

Production-grade pipeline, ready in 5 minutes.