One line of JavaScript and your website has a chatbot that knows your documentation, FAQ and product info. Branded, accessible, mobile-first. Ready in an hour.
Tier-1 support answers 80% routine questions. The other 20% sits too long because tier-1 is drowning.
Static FAQ pages are hard to search. Visitor doesn't find the answer → leaves → conversion gone.
Intercom Custom Bots, Drift flows, Zendesk Answer Bot — hours of work per flow, and the bot still knows nothing deep.
Customers ask, bot answers from docs and release notes. Tier-1 ticket volume halves. Escalation to human when the bot doesn't know.
Pre-sales questions ("how does pricing work?", "what's the enterprise plan?") answered instantly. Hot leads handed off.
Embed in your SaaS app; users ask "how does feature X work" and get answers from docs without leaving the app.
One script tag and the widget runs. No build step, no bundler, works in any frontend.
Logo, colour, font, welcome text, suggestions — all configurable in the dashboard. No Figma needed.
Touch-friendly, keyboard-navigable, screen-reader-compatible. WCAG 2.1 AA.